We’ve worked with a certain provider many times throughout the last few years; they’ve hosted external services for us that we’ve used internally that needed to be outside our network. This post isn’t to slam this provider, in fact we won’t be naming the provider, however the lesson we learned that day was critical to [...]
Unhappy? Speak up!
Several years ago, prior to working here, I was a manager of a technical support organization. Every few months, I’d have an employee come to me and let me know they were leaving the company because they were unhappy with a certain aspect of their job. I always asked them why they didn’t let me [...]
Survey Results
We recently sent out an invitation to rate us on our performance to a few thousand people — we didn’t send it out to new customers because we wanted people to have a chance to experience us a bit more before reviewing. We only expected 20 or so people to respond because let’s be honest, [...]
Failover? What failover?
Recently, our phone company grasshopper.com had a massive outage that lasted over 24 hours. The original outage was due to a raid failure which is bound to happen sooner or later. Hard drives are always the part that fails the most — however, that’s why you make backups, right? Grasshopper.com decided to fail over to [...]
StableHost Update – 05/11
We’re going to try to keep our customer base more updated on what’s going on “behind the scenes”, we’ll see how well this works out for everyone. It seems like we’re always in the middle of a big project or migration — May is no exception to that. Our new look – As you most [...]
