We’ve worked with a certain provider many times throughout the last few years; they’ve hosted external services for us that we’ve used internally that needed to be outside our network. This post isn’t to slam this provider, in fact we won’t be naming the provider, however the lesson we learned that day was critical to [...]
Unhappy? Speak up!
Several years ago, prior to working here, I was a manager of a technical support organization. Every few months, I’d have an employee come to me and let me know they were leaving the company because they were unhappy with a certain aspect of their job. I always asked them why they didn’t let me [...]
