One of the toughest jobs we have is making sure the customer understands the limits of shared hosting. What exactly is shared hosting? Most customers have never heard that word before, they just know they buy web hosting from StableHost.com. Shared hosting is the term companies use where they purchase a server which is shared [...]
We are IPv6 accessible!
On June 8th, 2011, it was World IPv6 Day!. As you’re most likely aware, IPv4 (our current IP addresses, known as 123.123.123.123) are about to run out. There’s roughly, 12,347,472 IPs left on the Internet which seems like a lot however it will be gone in less then a year. When the internet was first [...]
Failover? What failover?
Recently, our phone company grasshopper.com had a massive outage that lasted over 24 hours. The original outage was due to a raid failure which is bound to happen sooner or later. Hard drives are always the part that fails the most — however, that’s why you make backups, right? Grasshopper.com decided to fail over to [...]
Phone Support
We’ve been going back and forth on the topic of having phone support for technical issues for a few months now. We stopped billing support over the phone a while back and it’s worked out well for us. We preferred having all billing issues written down and documented — plus, we didn’t want our techs [...]
